Privacy Policy

1. Introduction

At Manchester Executive, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our executive transport, airport transfer, and private hire services.

We comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. By using our services, you agree to the terms outlined in this policy.

2. Who We Are

Manchester Executive trading as E&D Hire Ltd. is a professional transport provider based in Manchester, UK. We are the data controller for the personal information you provide to us.

3. What Personal Data We Collect

We collect and process the following types of personal data:

• Contact Details: Name, phone number, email address
• Booking Information: Pickup and drop-off locations, journey date and time, special requirements
• Payment Details: Payment method, transaction records (we do not store full card details)
• Technical Data: IP address, device and browser information, website usage data

4. How We Use Your Personal Data

• To process and manage your bookings
• To provide transport services and communicate with you about your journey
• To send booking confirmations, receipts, and important service updates
• To improve our services and website experience
• To comply with legal and regulatory requirements

5. Legal Basis for Processing

We process your personal data based on:

• Contractual necessity (to provide our services)
• Legitimate interests (service improvement, safety, business operations)
• Legal obligations (tax, regulatory compliance)

6. Data Sharing and Disclosure

We do not sell or share your personal data with third parties for marketing. We only share your data with:

• Our drivers (for journey fulfilment)
• Payment processors (for secure transactions)
• Legal authorities (if required by law)

7. Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls. Only authorized staff can access your personal information.

8. Data Retention

We retain your data only as long as necessary for business, legal, and tax purposes. Journey records are typically kept for 7 years.

9. Your Rights

You have the right to access, correct, delete, or restrict the processing of your personal data. You can also object to processing and request data portability.

To exercise your rights, contact us at info@manchesterexecutive.co.uk or 01616965724.

10. Cookies and Website Data

Our website uses cookies to improve your experience and analyze usage. You can manage cookie preferences in your browser settings.

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children under 16.

12. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website and the "Last Updated" date will be amended.

13. Complaints

If you have concerns about your data, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk, Phone: 0303 123 1113.

14. Contact Us